Privacy Policy
Effective date: April 21, 2026
1. Who we are
Hovra AI ("we", "us", "our") operates the website at hovra.co. We provide AI-powered tools to help US homeowners plan and manage renovation and construction projects. If you have questions about this policy, contact us.
2. What data we collect
Account information: When you create an account, we collect your email address and a hashed password.
Project data: We store the project details you enter — project name, type, description, budget range, location, and preferences. This is necessary to provide the service.
Tool outputs and Q&A history: We store the AI-generated content created when you use Hovra AI tools (Budget Reality Check, Materials List, etc.) and the full history of your Q&A conversations within each project. This is necessary to let you return to your project and see your previous outputs.
Usage events: We collect detailed records of how you interact with the service — which tools you use, when you ask questions, token counts for API calls, and events related to payments and upgrades. These records include a short preview (first 100 characters) of each Q&A question you ask, used for product debugging and quality analysis. We use this data to operate the service, analyze costs, detect abuse, and improve the product. We do not use this data for advertising or sell it to third parties.
Payment information: Payments are processed by Stripe. We do not store your card number or banking details. We receive a confirmation record from Stripe when a payment is completed.
Contact form messages: If you contact us via the contact form, we receive your name, email, and message.
Anonymous pageview analytics: We use Vercel Analytics, a privacy-first analytics tool that does not use cookies and does not track individuals across sites. This covers anonymous visits to pages like the homepage and /learn articles.
3. How we use your data
- To provide, maintain, and improve the Hovra AI service
- To generate AI-powered content tailored to your project
- To process payments and send payment confirmation emails
- To send transactional emails (welcome email, payment receipts)
- To respond to support requests sent via the contact form
- To understand aggregate usage patterns and improve the product
We do not sell your personal data. We do not use your data for advertising.
4. Third-party services
We use the following third-party services to operate Hovra AI. Each has its own privacy policy.
- Supabase — database and authentication. Stores your account and project data on secure, encrypted servers.
- Stripe — payment processing. Handles all card transactions. We never see your full card number.
- Resend — transactional email delivery. Used to send welcome and payment confirmation emails.
- Anthropic (Claude API) — AI content generation. Your project details are sent to Anthropic's API to generate tool outputs and answers. Anthropic does not use API data to train their models. See Anthropic's Privacy Policy.
- Vercel — hosting and analytics. Provides infrastructure and privacy-first, cookieless analytics.
5. Cookies
We use session cookies solely for authentication — to keep you logged in. These are necessary cookies and do not track you across other websites. We do not use advertising or tracking cookies. Vercel Analytics does not use cookies.
6. Data retention
We retain your account, project data, tool outputs, and Q&A history for as long as your account is active.
When you delete a project, all related data — project details, tool outputs, Q&A history, and associated usage events — is removed from our active database within minutes. Routine encrypted backups maintained by our database provider may retain copies for up to 30 days, after which data is permanently purged.
Usage events that are not tied to a specific project (such as account-level actions) are retained indefinitely for product analysis, unless you request deletion of your account.
To delete your account and all associated data, contact us via the contact form. We will make reasonable efforts to process your request within 30 days.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise any of these rights, contact us.
8. Data security
We take reasonable steps to protect your data. All data is transmitted over HTTPS. Supabase encrypts data at rest. Passwords are hashed and never stored in plain text. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children
Hovra AI is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact
If you have any questions about this Privacy Policy, please contact us.